PHOTO OPS LINE CREW

Job Title: PHOTO OPS LINES CREW

Job Location: PHOTO OPS AREA

Job Description:

• Work with Line Lead to direct attendees into the proper line for their Photo Op.
• Allow VIPs to the front of the line for the specific celebrity they have purchased a Photo Op with. *VIPs cannot jump in front of other VIPs, only in front of General Admission and Ultimate attendees.
• Work with Line Lead & Photo Ops Company to relay any information regarding Guest requests or updated information.

FAN EXPO HQ:

• ADA Services
• Customer Service/Will Call
• Badge Pick-Up – Staff, Crew, Exhibitor, Press, and Guest

LOCATIONS TO KNOW:

• INFO BOOTH(S) AND/OR CUSTOMER SERVICE
• NEAREST PUBLIC RESTROOM
• NEAREST ATM
• FIRST AID LOCATION(S)
• FOOD COURT

Lost Child / Found Parent – Whether a child is lost, or a parent is looking for their child, please work with your Lead to bring the child or parents to the Show Office or nearest Information Booth. Once there, have someone with a radio alert Security of the situation and your location. When utilizing a radio, please refer to a child you have in your possession as “LOST PACKAGE IN POSSESSION” and “LOST PACKAGE” when you have the parents looking for a child. DO NOT UTILIZE NAMES OVER RADIO.

Medical Emergency – Flag down the nearest Security Guard or your Lead. DO NOT call 911.

Important Golden Rule: If you do not know the answer to a question, ask your Lead or politely direct the attendee to the Info Booth, Customer Service or provide them directions on how to download the app and visit our website.