CASHIER – AUTOGRAPH HALL CELEBRITY TABLES

Job Title: CASHIER – AUTOGRAPH HALL CELEBRITY TABLES

Job Location: AUTOGRAPH HALL

Job Description:

• Assist Guest Liaison crew and/or Celeb Autograph Hall Leads with selling autographs for Celebrity.
• Redeem autographs bought online or day of in person by scanning bar codes supplied by the customers and handing out the relevant ticket.
• Cash handling may be required for those selling tickets on-site.
• In some circumstances, provide attendees with maps and/or directions to special celebrity signing locations.
• Track all inventory sold.
• If you do not know the answer to a question, connect with a Celebrity Autograph Lead or provide directions to attendee(s) on how to download and utilize the app and show website. Do not send the Attendees multiple places before striving to find an answer.

LOCATIONS TO KNOW:

• INFO BOOTH(S) AND/OR CUSTOMER SERVICE
• NEAREST PUBLIC RESTROOM
• NEAREST ATM
• FIRST AID LOCATION(S)
• FOOD COURT
• CELEBRITY SIGNING LOCATION IF NOT AT TABLE IN AUTOGRAPH HALL
• SPECIAL EVENT LINE-UP TIME(S) & LOCATION(S)

Lost Child / Found Parent – Whether a child is lost, or a parent is looking for their child, please work with your Lead to bring the child or parents to the Show Office or nearest Information Booth. Once there, have someone with a radio alert Security of the situation and your location. When utilizing a radio, please refer to a child you have in your possession as “LOST PACKAGE IN POSSESSION” and “LOST PACKAGE” when you have the parents looking for a child. DO NOT UTILIZE NAMES OVER RADIO.

Medical Emergency – Flag down the nearest Security Guard or your Lead. DO NOT call 911.

Important Golden Rule: If you do not know the answer to a question, ask your Lead or politely direct the attendee to the Info Booth, Customer Service or provide them directions on how to download the app and visit our website.