ADA DESK CREW
Job Title: ACCESSILBITY DESK CASHIER
Job Location: FAN EXPO HQ ADA Desk
TERMS TO KNOW:
Will Call – this is the term for people who have tickets left for them to pick up.
ADA Services – for anyone with medical or mobility issues. Services here include admission sales, wristband pick up, and medical companion pass processing.
Badge Pick Up – Staff, Press, Crew, Exhibitor and Guests
LOCATIONS TO KNOW:
Lost Child / Found Parent – Whether a child is lost, or a parent is looking for their child, please work with your Lead to bring the child or parents to the Show Office or nearest Information Booth. Once there, have someone with a radio alert Security of the situation and your location. When utilizing a radio, please refer to a child you have in your possession as “LOST PACKAGE IN POSSESSION” and “LOST PACKAGE” when you have the parents looking for a child. DO NOT UTILIZE NAMES OVER RADIO.
Important Golden Rule: If you do not know the answer to a question, ask your Lead or politely direct the attendee to the Info Booth, Customer Service or provide them directions on how to download the app and visit our website.